We ask clients to be punctual, but please don’t get to the studio too early as we may still be working with clients from a previous session and may not be ready for you. We work in an open plan studio which means it is unlikely that we will not be able to allow you to wait inside the studio why we shoot with other clients. We always plan to finish a session within the booked time, so if you do arrive early you may be best to sit in the car until you see our previous clients leave or its gets to your booked time.

We will wait for clients for up to 20 minutes after the start of the session time booked, if you have not turned up by then or have not contacted us (spoken with us) we will have to assume you are not coming for whatever reason and the session will be cancelled by default.

If you have a problem finding the studio or know that you are going to be late please call us to let us know asap – the number is our office number 01342 716393. Email is often the best way to contact us as they will pop up on our mobile devices wherever we are or doing.