We ask clients to be punctual, but please don't get to the studio too early as we may still be working with clients from a previous session and may not be ready for you. We work in an open plan studio which means it is unlikely that we will not be able to allow you to wait inside the studio why we shoot with other clients. We always plan to finish a session within the booked time, so if you
A photography session is booked for an hour unless otherwise specified, but we won't use it all taking pictures. With the baby and small child photography sessions, it is more likely that the session will be between 20 and 45 minutes, but with all sessions it depends on the subject's ability to remain attentive and focused. We don't sacrifice quality for quantity, it is not about how many pictures are taken, if the session is achieved in 10 minutes then
We use the PayPal online gateway for processing credit cards, we are not able to take card payments over the phone or in any other way as we do not hold credit card processing facilities. By the way, you do not need to have a PayPal account to pay this way, the site will take the card details from you when you pay. Card processing is completed in the PayPal secure processing website, where they process £millions each day. We
You pay for your photography session at the time you make your session booking request. We do not accept credit/debit cards over the phone or at the studio, instead we use the PayPal gateway via the on-line shop in links on the website, to process Credit/Debit cards securely. PayPal is the most secure way of paying by credit/debit card available today in our opinion - you should never purchase by giving your credit card details to someone over the phone!
There are two of us that shoot photography Sessions (Steve or Sarah), so we treat your entry in the calendar as a request initially because we need to determine who is the best photographer to shoot your session. The calendar may say the date/time is available but one of us may already be booked. We do our very best to keep the calendar up to date and accurate, but this is not always possible, particularly if we have been out