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Privacy Policy

Privacy Policy 2017-10-16T15:56:00+00:00

Our Privacy Policy states our commitment to the highest quality of service with the highest level of integrity in dealing with our customer’s personal information. VisualChaos Studios acknowledges it has a duty of care to protect our customer’s data from unauthorised use or access. This Policy will assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our company and website, our products and services.

VisualChaos Studios’ systems, website and computers store data you have provided us in a professional, safe and industry standard way. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorised persons, processes and transactions. Information is kept in a secure server environment and which is not accessible via the internet or any other unauthorised network environment.

VisualChaos Studios will NEVER knowingly share any data collected from our customers and give it to any external 3rd parties. We may use the information from time to time to notify you about important changes to our Website, new services and special offers we think you will find valuable. Our corporate values, ethical standards, policies and practices are committed to the protection of customer’s personal information. We may disclose information when legally compelled to do so; in other words when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Your photographic and video images from any bookings are not deemed to be described as ‘personal information’ and as such may be used and displayed in line with our booking terms. Such images and associated digital files will not hold any customer ‘personal information’ within it and will simply be identified by a number.

This statement will be continuously assessed against new legislation, technologies, business practices and our customer’s needs.

VisualChaos Studios Cookie Policy

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognise you automatically whenever you visit our site so that we can personalise your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalised recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Understanding how and why we use cookies

We use cookies on our site VisualChaos Studios and any other of our websites, to create a secure and effective website for our customers to use. Among other things, cookies allow you to log on to your client account, choose preferences and to purchase products on-line This Cookie Policy explains what cookies are, how we use them and what benefits they bring. As you may be aware, recent legislation requires websites to gain visitors’ consent to use certain cookies. As part of your registration with us and for your to be able to login to your account to book and pay for photography sessions we require that you accept the use of cookies, if you do not wish for this to be the case, please let us know and we will cancel your registration.

Frequently asked questions

Do cookies mean I could get cold calls or junk mail?
We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in.

Can cookies pass on my personal information to others?
No, not on our sites

Do cookies compromise my security when I’m logged on to VisualChaos Studios?
The cookies we use are completely safe and secure. In fact, we only use them to determine if you are logged in or not in order to show your the relevant content from our sites for your session type.

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